Privacy Policy

Who we are

This privacy policy applies to SunaNepal (the "App"), published on Google Play by KripaShreeApps ("we", "us"), an independent app studio.

Information we collect

• Your device's IP address
• The screens of the app you visit, the time and date of your visit, and the time spent on them
• Total time spent in the app
• Your mobile operating system

Permissions

• Only the permissions shown on the app's Google Play listing and requested at runtime.

Third-party services

• The app or its third-party SDKs may use cookies, SDKs, pixels, and similar technologies to support functionality, analytics, or service delivery. Only aggregated, anonymized data is periodically sent to external services to help improve the app.
• Where required by law, we obtain consent before using non-essential tracking technologies.

When we share information

We do not sell your personal information. We may disclose information we hold only:

• as required by law, such as to comply with a subpoena or similar legal process;
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
• with trusted service providers who work on our behalf, have no independent use of the information, and have agreed to follow this policy.

Data retention

Where we hold data, we keep it only as long as needed: automatically collected data for up to 24 months, user-provided data for the duration of your use plus 12 months, aggregated and anonymized data indefinitely (it no longer identifies you), and any data required for legal compliance for as long as the law requires.

Your rights

You may ask us to access, correct, or delete personal data we hold about you, or withdraw consent where processing is based on consent. Uninstalling the App stops further collection but does not automatically delete data already transmitted.

If you are a California resident, you have the right to know what personal information is collected, to delete it, to opt out of its sale or sharing, and to non-discrimination for exercising these rights (CCPA/CPRA).

Where data is transferred outside your country, including outside the EEA, we or our service providers use appropriate safeguards such as Standard Contractual Clauses or adequacy decisions where required by law.

Children's privacy

We do not knowingly collect personally identifiable information from children under 13. If you believe a child has provided personal information through the App, contact us and we will delete it.

SunaNepal is not intended for children under 13 (or a higher age where required by law).

Security

We use reasonable physical, electronic, and procedural safeguards to protect any information we process. If a data breach affects your personal data, we will notify you as required by applicable law.

Changes to this policy

We may update this policy from time to time. Changes are posted on this page with a new effective date. Where required by law, we will seek your consent to material changes before they take effect. Previous versions are available on request.

Contact us

Questions about this policy or requests about your data: supportme.app@gmail.com

KripaShree Flowers and Handicraft, New Road Ward No. 8, Pokhara, Nepal